FAQs

Does Zeni Beauty make its own products?

Yes, all of our products are made by our privately owned facility in upstate Connecticut. 

What makes your company different from all the other cosmetic companies out there?

We take pride in our products and use only the highest quality FDA approved cosmetic grade ingredients available.  We do not sell anything that each of us has not tested and absolutely loves.  We are:

   - Proudly made in the USA

   - Family Owned and Operated

   - Hand crafted in small batches to ensure quality

   - Colors are NEVER discontinued

   - Highly pigmented for long-lasting color

   - Easy to use with buildable coverage

   - Made from high quality minerals 

   - Eco friendly packaging that is recyclable

   - No unnecessary boxes or stuffing

   - We NEVER test on animals!

    How can I be sure I’m getting the correct shade over the computer?

    We cannot 100% guarantee the color accuracy because everyone’s computer monitor setting is a little different.  But, we have worked very hard to make the colors as close as possible to the actual product.  If you have any questions about the colors feel free to contact us with your questions and we will be happy to help you.  Our contact information is minna@zenibeauty.com.

    Can I receive samples of products before I buy them?

    At this time we include samples of our products with your products purchase.  You can purchase our products with confidence.  Our purchase policy states that if you are not completely satisfied you may return the unused portion of the product for a full refund 20 days from the date of purchase or exchange it for another product of equal value. 

    How long will it take to receive my products?

    We will ship your products within 5-7 business days.  All products are shipped via United States Postal Service (USPS).

    What is your company’s return policy?

    If you are not completely satisfied you may return the unused portion of the product for a full refund 14 days from the date of purchase or exchange it for another product of equal value. 

    Have other questions? Email us at info@zenibeauty.com